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  Check-out Information

  Check-out time is 11:00 AM. We accept advance settlement/procedures. These procedures can be done from 8:00 PM the night before your departure.

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  Room Door-Lock

  Not Auto-Lock. Lock the door with your room key.
  For Check-out, please return the keys before 11:00.

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  Luggage Storage and Delivery Service

  We accept luggage storage and courier/delivery service (shipping) 24 hours a day at the front desk. Please note that courier/delivery service payments can only be made in cash.

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  Room Cleaning

  We will visit your room sequentially between 9:00 AM and 6:00 PM. As part of our environmental conservation efforts, we are refraining from changing sheets during cleaning. If you would like your sheets changed, please contact the front desk by 9:00 AM.

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  Essential Amenities

  Amenities are provided in your room.

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  Emergency Exits

  Please be familiar with the emergency exits instruction on the room door.

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  Coin-Operated Laundry Room

  Washers and dryers are available at the following locations with charge.
  inside the shop on the1st floor of the South Building

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  Wi-Fi

  Free Wi-Fi is available.
  SSID: HoshinoResortsGuest
  PASSWAORD: hoshino1914

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  In-Room Dining Information

  In-room dining is available from Wagyu & Seafood shabushabu dining SORA.

  See Menu Here

Please click here for a detailed guide to our facilities

General Terms and Conditions for Accommodation Contract / Hotel Regulations