Information

【The Informations of 2020-2021 The Winter Season Reservation】

Since April 1st, Snow Bum Plan for 9 nights or more release start
Since April 1st, The 120 Days Early Birds for 5 nights or more release start
Since June 1st, The 120 Days Early Birds for 3 nights or more release start
Since July 1st, The 120 Days Early Birds for 2 nights or more release start
Since August 1st, Basic Plan for 3 nights or more release start
Since September 1st, Basic Plan for 2 nights or more release start
Since October 1st, Basic Plan for 1 night or more release start

＊In order to feel the most out of the vast Tomamu, our recommendation is to stay for some consecutive days and please enjoy a comfortable resort experience.

Cancel Policy

If you would like to cancel the reservation by any reason which caused by your own condition after the reservation is completed, you will be asked to pay for the following cancel charge.

* This package is required to be paid in advance by using the credit card.
* Please noted any amendment (including date, number of people, name of the guest, package type, etc.) is not available after the credit card payment is completed.
* The package with the air ticket is sold by Time Design Co., Ltd. (The cancel policy will be different)
* After 180 days of the date you completed the reservation, the cancellation on the website will become NOT available.
* In the above case, please kindly contact the hotel.
* We will help you cancel the reservation and refund the fee to the BANK ACCOUNT you designate, but please noted that the bank transfer fee will be asked to be paid by the guest.
* The Cancellation Policy for 2020-21 Winter Season 120 Days Early Bird Plans will be different from the normal policy.